Contact Us Today!E-ZUp® products for Canadians!
Custom Shelters – A Division of Hidden Meadows Industries Inc.
Canada Wide Toll Free: 1-888-916-TENT (8368)
With 30 years of experience in the textile promotional products industry, we can suggest many ideas to fulfill your company needs and budget. Call or click today!
Suite 508, 1865 Dilworth Dr.
Kelowna, BC, Canada, V1Y 9T1
Toll Free: 1-888-916-TENT (8368)
Showroom and warehouse (call for an appointment):
Toll Free: 1-888-323-6888
9415 – 47 Street
Custom Shelter Ordering Process
- Pick a Shelter, any shelter – Every single model we offer can be custom printed. We offer extensive graphic solutions for all of our recreational grade models and a variety of high definition printing options for our business models.
- Contact one of our custom shelter specialists – it helps to provide as many details as possible including shelter selection, desired graphics placements (IE single sided graphics only or four sided graphics), and even information like intended use. The more information provided, the better our experts can provide alternatives to best suit your needs. If you would like a shipping quote, please be sure to provide us with all shipping information.
- Submit your AI, EPS, or PDF vector graphic files – we’re not all graphic designers so this may sound unfamiliar. We need graphics that we can enlarge without losing resolution to ensure your graphics look the best they can. Art files can be submitted via our inquiry submission form or attached to any email. If you don’t have these files in hand, not to worry. We can recreate your artwork in the required format for a very affordable additional fee (quoted order specific). Click here for our complete and detailed artwork requirements.
- We provide you with free renditions and/or design services – before any order is confirmed you get a 3D mock-up of what your custom shelter will look like at no cost. If you would like to design your shelter yourself or use a 3rd party design service, all of our artwork templates are available here.
- Order confirmation – as custom production is an irreversible process we require a non-refundable 50% deposit up front. The balance on your order is then due on delivery. For rush orders we require full payment up front.
- The waiting game – our standard delivery turn around in Canada is 3-4 weeks from order confirmation. We offer a variety of rush services at additional fees and can have your custom product delivered in up to a week in some circumstances. Contact your sales representative for more information.
- Enjoy your new E-Z UP® Custom Instant Shelter for years to come!